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Returns Policy

Returns Information

Return Options

  • Exchange
  • Refund
  • Please note: sale and warehouse clearance items can not be returned unless deemed faulty. We will not accept returns for incorrect purchases/sizes of any sort. 
  • Return Conditions

      • Items have been received by EST1971 within 14 days from the date of delivery
      • Proof of purchase must be supplied with the returns items
      • Photos of the faulty items have been uploaded to the returns portal and approved by the customer care team
      • The item(s) are in the original new and unused condition with all packaging, boxes and tags attached

    How Return An Item

    • Simply visit our returns portal and follow the steps
    • Stick the label in a clear position on the outer packaging of the parcel
    • Send your item back
    • Await for your return updates via email

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